Frequently Asked Questions

Please select your question category

Click Here – Contact Us Page

 

Click Here – Location Maps

 

Click here – Achieved Page

 

Click here – Company Profiles Page 

 

You could fill up product enquiry here or buy directly from our webpage. Click here.

 

Once the new product launch, we will immediately update the new product to our web page. click here.

 

No, Just log on to our website and register online and your warranty status will be activate immediately.

 

Please browse to our Service Center Location Map and find out the nearest service center. Or you may contact our After Sales Services at 607-288 6688 Ext 103 or 603-3166 0586  for further assistance.

 

A valid warranty card must contain date of purchase and the authorised dealer chop.

 

You can email us at support@juankuang.com or contact our Customer Careline at 07-288 6688 Ext 103 for further assistance.

 

Bring along the faulty product with the valid warranty to the nearest services center.

 

Yes, only applicable to Washing Machine and Freezer. 

 

Please contact our customer care line or visit to our nearest services center.

 

Contact to our customer care line or or drop us an email